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Employment Opportunity: Readers Advisor Library for the Blind and Physically Handicapped New Mexico State Library

Job information and application information can be found here.
Job ID 101357
Location Santa Fe
Posting End Date

 Agency Department of Cultural Affairs

Full/Part Time Full-Time
Regular/Temporary Sponsored Term
Job Posting Type Continuous Job Opening

Salary

$10.19 – $17.73 Hourly

$21,195 – $36,878 Annually

This position is a Pay Band 45

Purpose of Position

THIS POSTING WILL BE USED TO CONDUCT ONGOING RECRUITMENT AND WILL REMAIN OPEN UNTIL POSITION HAS BEEN FILLED

Why does the job exist?

The New Mexico library for the Blind and Physically Handicapped Is one (1) of fifty-six (56) regional libraries providing audio, braille book and magazine services throughout the United States.The position will provide reader advisory support to over 2,500 blind, physically disabled and reading impaired citizens throughout the state along with institutions serving such citizens.

How does it get done?

The Reader Advisor (RA) responds to library user requests and questions via phone, e-mail, fax and in person; troubleshoots technical issues such as those related to book player use and the downloading of books; assists with the selection of new titles; coordinates book delivery with other staff and performs in-house cataloging for locally produced titles. Additionally, the RA works in coordination with other library technicians to cross train and fill In for others In the performance of routine tasks.

Who are the customers?

Participating blind, physically disabled and reading impaired citizens throughout New Mexico along with institutions, such as public schools and nursing facilities, serving such citizens.

Ideal Candidate

Ideal candidate will have:

– Customer service experience working via phone and directly with persons.
– Working experience with popular book and magazine literature
– Working knowledge of computer use including Microsoft Office applications and computer databases.

Minimum Qualification

High School Diploma or Equivalent and one (1) year of relevant experience. Substitutions Apply. See Substitution Table below.

Substitution Table

These combinations of education and experience qualify you for the position:

Education Experience
1 High School Diploma or Equivalent AND 2 years of experience
2 Associate’s degree or higher (Bachelor’s, Master’s) AND 0 years of experience

• Education and years of experience must be related to the purpose of the position.

• If Minimum Qualification requires a specific number of “semester hours” in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.

Employment Requirements

Pre-employment background investigation is required and is conditional pending results.  Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment.

Working Conditions

Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some sitting, standing, bending and reaching may be required.

Supplemental Information

Benefits:

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Agency Contact Information: John Mugford, (505) 476-9772 Click Here

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.