Library Services Supervisor M14
Salary: $38,896.00 – $46,384.00 Annually
Location: Albuquerque, NM
Job Type: Full Time
Department: Cultural Services
Job Number: 1900389
Closing: 9/11/2018 11:59 PM Mountain
Position Summary
Supervise, plan and coordinate the operations and activities of an assigned branch library or library unit; respond to and resolve the more complex and difficult customer inquiries and complaints; coordinate assigned activities with other divisions, outside agencies and the general public and provide highly responsible and complex staff assistance to higher-level supervisory or management staff.
Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.
Minimum Education, Experience and Additional Requirements
Related education and experience may be interchangeable on a year for year basis.
Bachelor’s degree from an accredited college or university in library science, business administration, education, humanities, general studies or a related field plus three (3) years’ experience in an academic, public or special library, bookstore environment or related field to include one (1) year direct supervisory or technical lead experience. Image and content editing, website maintenance, and social media management in an academic, public or special library, bookstore environment or related environment preferred. Outreach experience preferred. Bilingual (Spanish/English) preferred.
Preferred Knowledge
- Operations, services and activities of a municipal library
- Principles of efficient and effective public relations and customer service
- Modern and complex principles and practices of public library development and administration
- Methods and techniques of library circulation, including the Integrated Library System
- Methods and techniques of scheduling services and programs
- Principles of library reference services
- Principles of municipal budget preparation and control
- Principles of supervision and training
- Modern office procedures, methods and equipment including computers
- Dewey Decimal Classification System
- Principles and procedures of record keeping
- Principles of business letter writing and basic report preparation
- Available library resources including the reference collection, serials collection and other on-line resources
- Library and City policies and procedures
- Pertinent Federal, State, and local laws, codes and regulations
Preferred Skills & Abilities
- Supervise and coordinate the work of lower-level staff
- Select, supervise and train staff
- Supervise, plan and coordinate the operations and activities of an assigned branch library or library unit
- Ensure proper maintenance and safety of assigned facilities
- Promote good relations with community organizations and agencies
- Prepare clear and concise reports
- Respond to requests and inquiries from the general public
- Communicate clearly and concisely
- Establish and maintain effective working relationships with those contacted in the course of work including a variety of City and other government officials, community groups, and the general public
- Independently perform the most difficult library circulation duties
- Interpret, explain and enforce department policies and procedures
- Collect, analyze and interpret data
- Operate a variety of library and office equipment in a safe and effective manner
- Perform a variety of duties supporting customer requests
- Prepare and coordinate adult and children’s library programs and outreach
- Understand and follow oral and written instructions
- Work independently in the absence of supervision
- Perform the essential functions of the job with or without reasonable accommodation
Agency: City of Albuquerque
Address: 400 Marquette N.W. Albuquerque, New Mexico, 87103
Phone: 505 768-3700
Website: http://CABQ.GOV