Employment Opportunity: Library Info Specialist 3 University of New Mexico

The positions are based in Access Services, the team that helps UNM and community library users access information by providing services across four library buildings and online in the areas of: circulation, resource sharing (Interlibrary Loan/Document Delivery), technology lending, course reserves, information and research help, and collection maintenance. Within the UL’s four main campus buildings, we provide comfortable and dynamic spaces to support individual and collaborative learning. We also offer programming within library spaces to engage our campus and community with information and ideas.

Incumbents will perform complex and specialized tasks and/or services requiring advanced skills in fast-paced Public Services settings within University Libraries. They will monitor daily operations and participate in the development of operating policies and procedures. They will also participate in service planning and evaluation, including establishment of service standards. They may coordinate, prioritize and oversee the work of lower level staff and/or students. Regular work assignments may involve service and process improvement and student engagement. Contributing to creating an inclusive environment for all library users is an ongoing responsibility.  As the University Libraries is in the process of planning for a new high-density collection repository in the coming year, projects involving the library’s physical collections are another high priority.

See the Position Description for additional information.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

1. Experience with customer service in libraries, including reference and circulation services delivered in person, and by other mediums, such as phone, e-mail, chat, text.
2. Experience coordinating, prioritizing, and overseeing the work of staff or student employees.
3. Experience working independently with building and facilities responsibilities, including safety and security.
4. Demonstrated use of Microsoft Outlook and Outlook Suite and knowledge of specialized software (SpringShare products, ILS products, ILL products)
5. Demonstrate effective service to a diverse population of students, employees, and community members.
6. Experience with collection maintenance activities or other collections-based projects
7. Demonstrate effective service to a diverse population of students, employees, and community members.