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Library Branch Manager
Union Status:Non Union
General Definition of Work
The Library Branch Manager manages library services for one of the Santa Fe Public Library Branch Locations. Participates in the planning and evaluation of system–wide policies, procedures and programs. Responsible for overseeing library facilities, budget, databases, personnel and day to day services. In the absence of the Library Division Director, may be asked to be in charge of the library system.
Works under the general guidance and direction of the Library Division Director.
Provides supervision of Library Section Managers, Librarians and other assigned staff.
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. A position may not include all of the duties listed and the listed examples are not an exhaustive list of the duties that may be found in a position of this class.
- Supervises, administers and manages library operations and public services of one or more library facilities or units including the planning and directing of assigned staff and support services.
- Participates on the management team for library policy development, database integrity, community assessment, program development and evaluation, community outreach, and short and long range planning.
- Participates in the development and implementation of goals, objectives, policies and priorities for assigned programs.
- Recommends and administer policies and procedures.
- Conducts performance evaluations for staff; recommends hiring and disciplinary actions; plans, directs and reviews work of staff; communicates regularly with staff; trains staff.
- Sets goals and objectives for staff; schedules assignments.
- Reviews payroll information; interprets and implements City and Library Division policies and procedures; provides staff training.
- Participates in the development and administration of the annual budget for the library branch; participates in the forecast of funds needed for staffing, equipment, supplies; implements adjustments and meets reporting deadlines.
- Prepares and reviews statistical and analytical reports of library activities, operations and procedures; gathers and compiles data for reports including annual report. Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures.
- Ensures confidentiality of library records.
- May assist in the planning and renovation of a library facility that is compatible with the neighborhood culture and community needs.
- Works with collections staff to evaluate and maintain library materials and collections.
- Oversees services at assigned Library such as Reference, Circulation and Children’s and supervises staff with system–wide responsibilities.
- Oversees interlibrary loan when assigned or assisting at the Main Library.
- Responsible for the physical facility, its repairs, upkeep, furnishings, equipment, maintenance and building improvements at assigned Library, serves as liaison with other city staff and private vendors involved with the facility.
- Oversees collection development for assigned Library.
- Plans and coordinates library–wide program development and community engagement.
- Pursues grant opportunities and acts as liaison for City–wide initiatives.
- Reviews, develops, and/or modifies work plans, methods, and procedures, determines work priorities, develops work schedules to provide adequate staff coverage, and approves leave and timesheets. Provides work instruction, assists employees with difficult and/or unusual assignments, and encourages innovation. Assigns and distributes work, reviews work for accuracy and completeness, and returns assignments with recommendations for proper completion.
- Conducts hiring interviews and selects candidate(s) for job opening(s).
- Resolves problems, mediates conflicts encountered during daily operations, determines appropriate solutions, and promotes teamwork. Encourages regular communication and informs staff of relevant business issues and their impact on the organization.
- Develops goals, documents performance, provides performance feedback and formally evaluates the work of the employee; provides reward and recognition for proper and efficient performance. Assists staff to achieve performance standards and identifies opportunities for continual improvement to performance standards.
- Ensures quality, effectiveness, and efficiency of unit activities and safety measures.
- Documents causes for disciplinary action, initiates letters of reprimand, and makes formal recommendations for disciplinary action. Responds to formal and informal employee grievances and prepares written responses.
- Develops and manages the budget for the work function(s) and allocates funds within the budget to accomplish objectives. Ensures procurement, contractual, and financial activities are compliant with the City’s finance, accounting, and procurement policies and procedures.
- Customer Service –Works with customers to assess needs, provides assistance, resolves problems, and satisfy expectations, knows products and services, and is committed to providing quality products and services.
- Interpersonal Skills –Shows understanding, courtesy, tact, empathy, and concern, develops and maintains relationships, may deal with people who are difficult, hostile, and/or distressed, relates well to people from varied backgrounds and situations, and is sensitive to individual differences.
- Problem Solving –Identifies problems, determines accuracy and relevance information, and uses sound judgment to generate and evaluate alternatives and to make recommendations.
- Deciding and Initiating Action –Takes responsibility for actions, projects and people; makes quick, clear decisions why may include tough choices, after considering risks
- Decision Making –Specifies goals and obstacles to achieving those goals, generates alternatives, considers risks, and evaluates and chooses the best alternative in order to make a determination, draw conclusions, or solve a problem.
- Delivering Results –Sets high standards for quality, quantity, and timelines. Focuses on customer needs and satisfaction. Consistently achieves project goals.
- Influencing –Collaborates with, persuades and influences others.
- Reading –Understands and interprets written material including technical material, rules, regulations, instructions, reports, charts, graphs, or tables and applies what is learned from written material to specific situations.
- Technical Competence –Uses knowledge that is acquired through formal training or extensive on–the–job experience to perform one’s job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.
- Coaching –Provides others with clear direction, motivates, and empowers. Recruits staff of a high caliber and provides staff with development opportunities and coaching.
- Written Communication –Composes, reviews, edits, and issues written materials for diverse audiences and communicates purpose in a succinct and organized manner that is appropriate for context, time, and place.
- Thinking Strategically –Thinks strategically and promotes best practices and leading–edge ideas.
Knowledge, Skills, and Abilities
- Principles and practices of library management, resources, program development and administration.
- Knowledge of professional library practices and trends.
- Knowledge of the principles and applications of effective supervisory techniques.
- Knowledge of the tools and practical applications of acquisitions and bibliographic control.
- Knowledge of library automation systems, Integrated Library System (ILS) and electronic resources.
- Knowledge of community needs and interests, and the ability to work effectively with the public.
- Must have knowledge of personal computers and other office equipment.Strong organizational skills.
- Ability to present information clearly and concisely, orally and in writing.
- Ability to establish effective working relationships with associates and the public.
- Ability to work both cooperatively and independently.
Master’s Degree in Library Science.
Four (4) years of professional library experience, two (2) of which must have been in a supervisory capacity.
Education and Experience Equivalency
One (1) year of the appropriate type and level of experience may be substituted for each required year of post–high school education. Additional appropriate education may be substituted for the minimum experience requirements.
Licensure and Certifications
- Must possess a valid driver’s license.
- Obtain and maintain a City of Santa Fe driving permit within three(3) months of hire.
- Must be willing to work flexible hours including evenings, holidays and weekends.
- Requires the exertion of up to 10 pounds of force;
- Requires speaking or hearing and using hands to finger, handle or feel,requires sitting,standing, walking, climbing or balancing, stooping, kneeling, crouching or crawling, reaching with hands and arms,pushing or pulling, lifting and repetitive motions;
- Standard vision requirements including close, distance, peripheral, depth and color vision;
- Vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly;
- Hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound;
- Work requires preparing and analyzing written or computer data; using of measuring devices, operating motor vehicles and observing general surroundings and activities.
- Work occasionally requires exposure to environmental conditions;
- Work is generally in a moderately noisy location (e.g. business office, light traffic);
- Requires attendance at evening meetings and special project deadlines outside the normal workweek;
- Some travel to off–site locations is required;
- May be required to respond to emergency calls.
The City of Santa Fe is an Equal Opportunity Employer. In compliance with the American’s with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective employees and incumbents to discuss potential accommodations with the employer.
Veterans’ Hiring Initiative
Pursuant to City of Santa Fe Resolution No. 2013–079, the City of Santa Fe Human Resources Department has implemented a Veterans’ Hiring Initiative policy in order to provide opportunities for veterans who meet or exceed the minimum qualifications for city employment to obtain City employment. The Governing Body does not guarantee that a veteran shall be hired for the position being applied for, only that the veteran will be given an interview; and, it does not intend to supersede or modify any collective bargaining agreement that is currently in place with the City of Santa Fe.Job applicants who are veterans with an honorable discharge from the military or are members of the National Guard or Reserve who have successfully completed basic training, must use the Veterans’ Certification Form to identify themselves and then must attach a copy of their DD214 or DD215 and/or their proof of current Active, Guard or Reserve enlistment in order to certify their status for the position in which applying for.
Applications must be submitted online at:https://santafenm.munisselfservice.com/employmentopportunities/
Resumes will not be accepted in lieu of the city application form, unless the position status is at–will. When required of the position, high school diploma/GED, college degree(s), certification(s), or license(s) must be attached at the time of submission of the application. Each applicant is considered only for the current vacancy indicated on the application submitted. It is the responsibility of the applicant to monitor any future openings and to submit a separate application for each position. Incomplete applications will not be considered. Applications become public record upon receipt and may be made available for public inspection upon request. Pre–placement physical exams, and drug and alcohol screenings are required for some positions.
This job announcement is not intended to be inclusive of all functions, responsibilities and qualifications associated with the position, however, representative of the essential job functions and typical criteria considered necessary to successfully perform the position. This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change