The Librarian Supervisor oversees and coordinates the administrative, reference, collection, and planning and program functions for a library department or branch, tasked with providing library services to the community.
Education, Training and Experience minimum required to proficiently perform the job
Education / higher education: Master’s Degree
For required college degrees, applicable field(s) of study: Library science (MLS).
Minimum number of years of directly related experience: Three years related experience in library services.
Education and/or experience preferences: Management experience
Certifications, Licenses and Registrations
Driver’s License requirement: Infrequent Driver — Regular Driver’s License
Required Endorsements: None / Note — For any driver, driving record must always meet City driving and insurability standards.
Required certifications, licenses or registrations: MLS from an ALA-accredited program.
Time given after hire/promotion to obtain certification or licenses: None
Preferred certifications, licenses or registrations: None
Knowledge, Skills and Abilities required to proficiently perform the job
Knowledge: Library management principles, collections and systems, and online reference applications.
Skills: Must be able to type rapidly and accurately enough to successfully produce documents/spreadsheets, communicate via e-mail, or perform data entry as necessary to accomplish the essential functions of the position. Use of technology, equipment and software typically used in the office environment. Excellent written and verbal communication and public relations skills required.
Abilities: Operate a personal computer to access Internet and on-line database resources and use word processing and spreadsheet applications. Read, analyze, and interpret general business periodicals, professional journals, technical reports and procedures, or governmental regulations. Write technical reports, library planning documents, business correspondence, and procedures manuals. Effectively present information and respond to questions from customers and the general public in public meetings and forums. Apply concepts such as fractions, percentages, ratios, and proportions to practical work situations. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Interaction with Groups/Agencies/Entities: Internal: Works with librarians and library clerical staff in planning and implementing programs, special events, projects, and promotions. Maintains harmonious, courteous, and understanding relationships, while fostering a collaborative teamwork environment. External: Works closely with library system staff, with public schools teachers and administration, outside vendors, and state and national library association members to coordinate efforts and provide programs. Works with community organizations and the general public in promoting library services and collections. Answers reference queries and assists library customers in locating and using library materials both on the shelves and on-line. Presents a courteous and friendly image for the City with the general public.
Authorities and Accountabilities
Level of independent decision making: High–incumbent is expected to analyze complex situations and take appropriate action
Budgetary/Financial/Asset accountability: Low — Position is accountable to a Department Director or Division Manager and cannot make major decisions or obligate the City
Span of control: Responsibility for the assigned workgroup
For positions that supervise:
- Approximate number of employees directly supervised: 5 to 10
- Approximate number of employees indirectly supervised through subordinate managers/supervisors (excludes direct reports): 1 to 5
The following functions are typical for this position. The omission of specific functions does not exclude them if the work is similar, related or a logical assignment for this position. Other duties may be required and assigned.
- Determines work procedures, prepares work schedules, and expedites workflow in a library division.
- Issues written and oral instructions to subordinates on work product, priorities, timelines, and task specifications.
- Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures.
- Studies, recommends, and implements policies and procedures to improve department and employee productivity.
- Maintains harmony among subordinates and resolves conflicts and grievances.
- Works with subordinates to address errors, omissions, and complaints in order to maintain effective customer service.
- Assists subordinates in performing their duties and provides training and education as required.
- Supervises all department staff, carries out staff evaluations, and recommends hiring, termination or disciplinary actions.
- Participates in the creation and regular revisions of library planning documents, including Master Plan, Collection Development Plan, and Library Technology plan. Is responsible to ensuring implementation of these plans at department level.
- Participates in the creation of the Department budget, setting annual divisional goals and objectives, and identifying expenditures needed to carry them out.
- Coordinates planning and development of special events for the Department to include logistics, programming, and volunteer recruitment and scheduling.
- Assists the general public in accessing and using library resources both in-house and on-line.
- Performs collection development and collection care tasks in assigned areas.
- May be scheduled/required to work nights and weekends.
Physical Requirements and Working Conditions
Daily activity level: Blend of sedentary and physical work
Physical characteristics: Job requires oral and aural communication; Job requires reading and comprehension of written materials; Job requires normal vision; Grasping with hand, gripping; Keystroking or repetitive motion of hands/fingers/arms; Involvement in verbal or physical confrontations; Bending/kneeling/crawling; Lifting/carrying/push/pull up to 49 lbs.; Working while standing for prolonged periods of time; Working more than 8 hours/day; Working more than 5 days a week
Exposures: Exposure to biological agents, human/animal body fluids, blood borne pathogens, excrement or tuberculosis
Extraordinary working conditions: None
Hazardous equipment/machinery used: None
Required personal protective equipment: None