Continuing Education

Development Bureau Webinars and Trainings

Continuing Education Webinars

 Presentation Title  Presentation Date  

Presentation Recording Link


Future of Libraries with Miguel Figueroa

Miguel Figueroa, of the ALA's Center for the Future of Libraries, will present on current and future economic, cultural, and library trends that are  and will likely impact library service. This  fast-paced, engaging program will cover trends such as short reading, the sharing economy, consumer expectations of convenience, drones, collective impact, flexible environments, privacy, resilience, and more.

December 6, 2017

12:00 p.m.

Summer Reading Catch-up

Information and resources to get ready for Summer Reading 2020, Imagine Your Story

January 09, 2020

12:30 p.m.

Southwestern Fairy Tales

How I Weeded My Library and Survived

Weeding. Either you love it or hate it. We're here to help you love weeding (or at least accept the need to do it). We'll offer tips for what to keep and discard, ideas for what to do with the books afterwards, and suggestions for dealing with those that will invariably be unhappy with books leaving the shelves (including staff).
(originally presented at NMLA 2017)

January 4, 2018

11:00 a.m.

Solar Energy and EV Charging Stations: Options for Public Libraries

Presented by DCA Deputy Secretary Nick Schiavo

November 22, 2019

9:00 a.m.

What Does the Annual Report Say About You?

Learn about gathering data to tell your library's story through several free infographic tools.

(originally presented at NMLA 2017)

February 07, 2018

11:00 a.m.

Free Infographic Design Tools

PowerPoint Presentation

Annual Report & State Aid Application Overview

Sections A-E

June 3, 2020

10:oo a.m.

Password to access recording: NMsl@1209

Annual Report & State Aid Application Overview

Sections F-I

June 10, 2020

10:00 a.m.

Password to access recording: NMsl@1209

Annual Report & State Aid Application Overview

Sections J-O

June 16, 2020

10:00 a.m.

Password to access recording: NMsl@1209

Annual Report & State Aid Application Overview

All Section Summary / Q&A

June 24, 2020

10:00 a.m.

Password to access recording: NMsl@1209

Annual Report & State Aid Application Overview

Annual Report Mid-Point Check in

July 22, 2020

10:00 a.m.


Bibliostat CollectConnect Training Videos


Bibliostat has created 5 short YouTube videos to assist in completing the annual report.



Answering Questions




 Strategic Planning Webinars: 

Introduction to upcoming strategic plans
Who to Involve/ Community Engagement
Community Asset Mapping/ Vision & Mission
Defining Goals & Objectives/ Planning to Evaluate


Core Competencies for NM Library Staff

Core competencies are basic skills that enable library directors and staff to serve their communities fully and at a professional level. There are six core competency categories:

1. Cataloging

Cataloging describes and allows access to library materials. Library Staff who work in cataloging and classification support library users’ access to resources in a library. They do this by assisting with the processes that enable multiple ways of searching in a catalog to identify what is in a library; to identify particular items; and to locate these items in the library or in other libraries. Cataloging and classification work requires knowledge of standard systems of classification, cataloging, and subject headings. This work also requires the ability to apply these standards to diverse types of materials.

Library Staff will know:
  • The functionality of integrated library systems.
  • Basic tools, both print and online, for cataloging.
  • The basics of MARC format and cataloging rules.
  • The basics of classification and organization schemes for collections.
  • The basics of subject headings and authority control.
  • National standards.
Library Staff will be able to:
  • Use bibliographic utilities (such as OCLC).
  • Understand the cataloging functions of integrated library systems.
  • Perform copy cataloging, including reviewing and editing cataloging records.
  • Explain the library’s classification scheme to others.
  • Assist others with the classification scheme.
  • Find desired resources.

2. Collection Development

Library Staff who work in collection management support coworkers and library users by assisting with the processes that put library materials on the shelf or online. Collection management work requires knowledge and abilities in many aspects of this fundamental library work, including understanding publishers, vendors, budgets and accounting, how to resolve problems, preparing items for use, and caring for items after they have been well used.
Library Staff will know:
  • The functionality of integrated library systems.
  • The general purpose of collection management in libraries.
  • The basic principles of selecting and discarding of all types of library materials.
  • Basic principles for preserving all types of library materials.
Library Staff will be able to:
  • Use standard sources to assist with collection development and procurement.
  • Maintain the collection using standard preservation techniques.
  • Assist with decisions regarding weeding, material retention, and replacement.
  • Explain and apply the library policy for accepting gifts of materials.

3. Information Technologies

These competencies address the skills and knowledge about technology necessary for library work. This competency set also addresses the role of providing access to and educating the user in the use of technologies and equipment relevant to information seeking, access, and use.
Library Staff will know:
  • General trends and developments of appropriate technology in all library functions and services, whether offered in the library or through remote access.
  • Technology’s role in creating, retrieving, and delivering library resources, function, and services.
  • The role and responsibility of libraries for introducing relevant applications of technology to the public, including assistive technology.
  • Basic computer operations needed to access library applications software and productivity tools.
  • Basic networking technologies and protocols.
  • Basic data security principles and best practices to ensure the integrity of data and the confidentiality of user activities.
  • Concepts and issues concerning the appropriate use of technology by different user groups.
Library Staff will be able to:
  • Adapt to changes in technology.
  • Transfer information gained from training into the work place.
  • Assist and train users to operate public equipment, connect to the internet, utilize library software applications, and access library services from remote locations.
  • Use information discovery tools including the library’s catalog, core library databases, and internet search engines.
  • Perform basic troubleshooting of technical problems, and resolve or appropriately refer those problems.
  • Access and use basic assistive technologies, where appropriate, to ensure that all users have equitable access to technology.

4. Management

Library Staff often hold positions that involve supervision and management. These staff members may also need to demonstrate the competencies specific to a department in which they work. This section has multiple competencies.
Library Staff will know:
  • The value of written, approved policies and the difference between policies and procedures.
  • The basic purposes and concepts of budgeting, grant writing, and fundraising.
  • The value of planning library services based on community demographics and needs and evaluating these services.
  • Principles and the value of cooperation and collaborating with other libraries, agencies, and organizations.
  • Principles of marketing the library and its services.
Library Staff will be able to:
  • Develop realistic goals and measurable objectives after careful consideration of benefits, risks, and impact on library current and future needs.
  • Develop, implement, and evaluate recommendations for new services and programs based on analysis and interpretation of data about various aspects of library operations.
  • Review existing and develop new policies and procedures.
  • Develop and implement a marketing plan for the library and evaluate its effectiveness.
  • Build positive relationships between staff and users, applying concepts of user-oriented customer service.
  • Demonstrate the ability and willingness to uphold policies and decisions, and know when exceptions are appropriate.
  • Use appropriate strategies to deliver difficult or sensitive information.
  • Identify community and user demographics, and assist in planning library services on those demographics and needs.
  • Request, defend, and follow a budget for library activities.
  • Conduct meetings effectively and efficiently.
Library Staff will know:
  • Basic regulations and laws that govern employment; library policies, and procedures; and how policies are influenced by local, state, and federal laws and regulations.
  • Principles of staff management, supervision, and discipline.
Library Staff will be able to:
  • Participate in recruiting, hiring, training, evaluating, and promoting library staff.
  • Set clear performance expectations linked to the library's strategies and priorities.
  • Demonstrate leadership in a team environment.
  • Plan, implement, and encourage participation in staff development activities.
Library Staff need to communicate effectively with library users, library staff, and others in a variety of situations to offer high-quality customer service. Library Staff are also required to make decisions that impact library services and serve as valued members of work teams. This set is divided into two parts: communication, and team work and decision-making.
Library Staff will know:
  • Basic concepts of interpersonal relations, customer service, and communication.
  • The importance of upholding policies and decisions, and when to make exceptions.
  • Tools for resolving conflict.
Library Staff will be able to:
  • Treat others with respect, fairness, and consistency.
  • Seek, give, and accept constructive feedback from coworkers, supervisors, and users.
  • Resolve conflict in a positive and productive manner, and judge when situations should be referred to a supervisor.
  • Write clearly, logically, and concisely.
  • Select the most appropriate medium for communicating, based on the language, communication styles, and needs of diverse receivers (user and staff).
  • Listen effectively and transmit information accurately and understandably.
  • Use approachable and welcoming behavior with all users.
  • Anticipate and maintain awareness of users' needs and wants in order to provide or improve services.
Team Work and Decision-Making
Library Staff will know:
  • Basic concepts of team work.
  • Basic concepts of effective decision-making.
Library Staff will be able to:
  • Participate effectively on teams, commit to meeting agreed-upon goals and objectives, and support team decisions.
  • Promote communication and respect among team members.
  • Identify critical and sensitive library issues, and choose appropriate strategies to communicate this information among the public, supervisors, team members, and peers as appropriate.
  • Provide timely, accurate, and candid information to supervisors, peers, and team members to facilitate decision-making.
  • Gather the best available information to support decisions.

5. Reference

These services support library users as they seek access to information in all formats, wherever these resources are located. These competencies require an understanding of basic information resources and of the user's information seeking behavior and expectations.
Library Staff will know:
  • Legal issues involved in reference services, including user privacy, confidentiality, and copyright.
  • Basic reference, information, and community resources.
  • Basic search methods, display options, and terminology of the library’s catalog, website, and other information access tools.
Library Staff will be able to:
  • Conduct effective reference interviews, helping users define their information needs.
  • Judge when referrals are necessary, and use appropriate referral procedures.
  • Instruct users in basic research procedures, including use of the library’s catalog, general database, and web searching, and locating materials in the library.
  • Use basic searching skills to find information in print, non-print, and digital resources.
  • Help users select the most appropriate information resource to meet their needs, and evaluate the quality, currency, and authority of information retrieved.
  • Identify and locate information in all formats, and assist users in retrieving materials, including those not held locally.

6.  Youth Services

These competencies are for library staff working in a public library in service to youth, from birth through age seventeen. Services to youth include collection development, programming, providing Readers Advisory and Reference services, and teaching information literacy skills and related activities.
Library Staff will know:
  • A general understanding of the stages of childhood and adolescent development, and factors contributing to the development of early literacy skills.
  • Resources for youth in different formats, including award-winners, classic titles, and age-appropriate print and electronic materials.
  • How to select appropriate materials for a particular youth, based on such factors as reading level, interest, and level of maturity.
  • Appropriate internet sites, rules for safe navigation, and use of online search tools and other technological applications for youth.
  • Legal and other issues affecting youth.
Library Staff will be able to:
  • Establish a welcoming atmosphere and actively encourage youth participation in library programs and in the use of resources.
  • Demonstrate written and oral communication skills for working with youth, their parents and other caregivers, other library staff, and the personnel of agencies serving youth.
  • Assist with selecting appropriate materials for a youth collection.
  • Assist with planning, presenting, and evaluating library programs that will attract youth.
  • Assist with advocating for and publicizing youth services.
  • Work cooperatively with personnel in schools and other community agencies serving youth.
  • Conduct effective reference and readers advisory interviews for youth and their parents and other caregivers, and refer to a librarian when appropriate.
  • Assist with developing and marketing services for youth and their parents and other caregivers.
  • Instruct youth in the use of library materials, resources, and equipment.
  • Manage youth problem behavior and emergency situations.
  • Follow policies and procedures related to challenged resources
  • Demonstrate an understanding of, and a respect for, diverse cultural, religious, and ethnic values.
All competencies are adapted from the American Library Association:

GI21 promotion

Last week Laurie Canepa, and Susanne Caro of the New Mexico State Library, and Daniel Barkley of UNM Zimmerman Library headed to Alamogordo and Silver City to present Government Information in the 21st Century training sessions.

Learn why librarians are calling this:

"The best library training session I have ever been to.” 
I came in for the last hour and was thrilled to have been able to observe this session – I hope this session will be offered again in the near future

Have you signed up for one of the last two training sessions?

It is not too late - Sign up today

Travel stipends of $50 will be offered to all participants to help cover expenses.

Certification Exam FAQs

1. Where can I find information on the New Mexico State Library’s certification program?


Information is available through the following methods:


New Mexico State Library

Attention: Certification

1209 Camino Carlos Rey

Santa Fe, New Mexico 87507


  • Toll free phone number:1-800-340-3890

2. Why is there a certification exam?

A certification program for library directors is statutorily mandated in the New Mexico Statutes Annotated (NMSA), Chapter 18, Articles 2.8 through 2.18. New Mexico Statutes Annotated (NMSA), Chapter 18 is available via:

Certification is required for the chief librarian (library director) in communities with populations of 3,000 - 15,000 as shown by the last federal decennial census, to receive public funds under the 4.5.2 New Mexico Administrative Code (NMAC). If a director does not hold an MLS/MLIS, obtaining a Grade I or Grade II certificate is required.

3. Who is the certification exam for?

The certification exam is designed and intended to be administered to current public library directors in communities with a population between 3,000 - 15,000 (as shown by the last federal decennial census) who do not have the minimum number of required college credit hours in library science courses or hold a MLS/MLIS.

Certification requirements under NMSA 18.2.15 do not apply to public school libraries or county law libraries. See also New Mexico Statutes Annotated (NMSA) 18.2.15.D


The certification exams are not designed to be a teaching tool or to take the place of training for library staff. The purpose of administering such exams is to certify that current public library directors serving a community of 3,000 - 15,000 who do not hold a MLS/MLIS have an understanding of library management.

  • As of January 1, 2017 only current public library directors may apply to take the Grade I and Grade II exams.

4. What are Grade I and Grade II certification?


Grade I Certification is required for the chief librarian (director) of a community having a population of 3,000 - 10,000, as shown by the last federal decennial census. Certification without examination is issued upon completion of two (2) years of undergraduate work plus nine (9) hours of library science courses from an accredited college or university. See also New Mexico Statutes Annotated (NMSA) 18.2.11.

Grade II Certification is required for the chief librarian (director) of communities having populations of 10,000 – 15,000, as shown by the last federal decennial census. Certification without examination is issued with either graduation from an accredited college or university with a minor in library science OR twenty-one (21) semester hours of library science courses beyond the requirements of Grade I Certification (30 hours). See also New Mexico Statutes Annotated (NMSA) 18.2.12.

5. What is Temporary certification?

Temporary Certification may be issued for all grades and is issued for a one year period by the State Librarian in special cases upon written recommendation from a library board or the governing body of the community. Temporary Certification may be renewed or extended for a one-year period upon written recommendation from a library board or the governing body of the community. See also New Mexico Statutes Annotated (NMSA) 18.2.13.

6. What is Permanent Professional certification?


Permanent Professional certification is required for the chief librarian (director) in communities that have populations of more than 15,000, as shown by the last federal decennial census. An MLS or MLIS from a college or university accredited by the American Library Association is required. Taking the Grade I or Grade II exam is not required to obtain Permanent Professional certification.

NMSA 18-2-15 states: A Permanent Professional librarian's certificate is required for the chief librarian (director) of any library:

  • Supported in whole or in part by public funds, and service a municipality or other political subdivision having a population in excess of 15,000 persons as shown by the last federal decennial census; or
  • Of any state agency or state-supported institution.

See also New Mexico Statutes Annotated (NMSA) 18.2.10

7. How does a library director prepare for the certification exam?

The Library Foundations Guide is available at no cost on the NMSL website. However, this guide is not intended to be the only material used to prepare for taking the certification exam. It is merely a starting point. Please seek other useful and quality materials to prepare yourself for running a public library and for taking the certification exam.

8. When are certification exams offered?


Certification exams are offered through the New Mexico State Library and must be completed at the New Mexico State Library. Exams are scheduled on an individual basis with the Development Bureau during each application quarter. Provide the date you wish to take the exam on the application.


9. How much does certification cost?

  • Grade I, with examination ($20.00) Only current public library directors may apply to take the exam
  • Grade I, without examination (Please send official college transcripts) ($10.00)
  • Grade II, with examination ($20.00) Only current public library directors may apply to take the exam
  • Grade II, without examination (Please send official college transcripts) ($10.00)
  • Permanent Professional (Please send official college transcripts, graduate degree only) ($10.00)
  • Temporary (Please enclose written recommendation) ($20.00)

10. How does a library director apply to take the certification exam?


Within the quarterly schedule, complete the application and mail with a check or money order (made out to the Department of Cultural Affairs) for applicable fee to:


    New Mexico State Library

    Library Development Bureau

    Attention: Certification

    1209 Camino Carlos Rey

    Santa Fe, New Mexico 87507


11. What passing grade is required on the certification exams?

  • A minimum grade of 70% is required for Grade I Certification.
  • A minimum grade of 80% is required for Grade II Certification.
  • Grade I and Grade II each have portfolio pieces that are required that must receive a score of 3 or higher.

12. Does certification need to be renewed?

Once certification for the appropriate level is attained, it does not need to be renewed. However, continuing to take classes and workshops to stay current with issues and trends in libraries is strongly encouraged.

13. What happens if a library director does not pass the certification exam?


Under one application and paid fee, an applicant may take the exam up to three (3) times in order to attain a passing grade. From the time the applicant is notified of a non-passing grade, the applicant will have thirty days to attempt a second time. If after the second attempt a non-passing grade is not achieved, the applicant will have thirty days to attempt a third and final time.


14. I am not a library director but would like to learn more about librarianship, where can I find more information?

  • The Dona Ana Community College offers online classes for an Associate of Applied Science and/or Certificates. Taking classes is the best way to learn more about librarianship and to prepare yourself for working in a public library, as it is a structured program, rather than a general one time exam.
  • The Hitchhiker Professional Development calendar lists FREE webinars on specific topics that are beneficial.
  • Webjunction is another great source for learning more about librarianship.
  • The Online Learning Opportunities page offers links to multiple options for professional development opportunities, many of which are FREE!
  • If you already hold a bachelor's degree in any field, there are many options for obtaining your MLS/MLIS online from ALA accredited institutions.

15. I am not a library director but I have taken library science courses. Can I submit an application with my official transcripts to receive a Grade I or Grade II librarianship certificate?


Yes. If you have taken library science courses and have received the required number of hours to qualify for a Grade I or Grade II certificate, we will review your official transcripts and upon verification prepare the appropriate certificate. Complete an application and mail it, along with the required fee. Please also submit official college or university transcripts showing library sciences courses, which can be sent directly from the college or university to the development bureau. 


For further questions, contact: The Library Development Bureau, New Mexico State Library, 1209 Camino Carlos Rey, Santa Fe, NM 87507, Phone: 1-800-340-3890, This email address is being protected from spambots. You need JavaScript enabled to view it.

State Library Training Resources

The State Library offers workshops on a variety of topics. We'll post presentations, handouts, and other training materials from these in-person workshops on this page.

Government Information in the 21st Century

This continuing education project, funded by the Institute of Museum and Library Services, trains library staff in finding important government information online.