Universal Service Discount Program for Libraries

E-rate is a federally created program to provide discounts to assist most schools and libraries with obtaining affordable telecommunications and Internet access. It was enacted by Congress under the Telecommunications Act of 1996. The Federal Communications Commission (FCC) created the Universal Service Administration as the mechanism for administering the program. Services eligible for E-rate discounts include telephone service, data circuit connections, Internet access and internal connections. Discounts, ranging from 20% to 90%, are based on an individual school's enrollment participation for the National School Lunch program. The discount percentage for a library is based on the weighted discount percentage for the school district in which the library is located.

Latest E-Rate News from USAC (Universal Service Administrative Company)


Representatives at the Client Service Bureau (CSB) are available to help you at 888-203-8100

Check out the webinar series that provide basic information about the program and the application process.

USAC offers webinars to provide program updates and guidance for all stakeholders – applicants, service providers, and consultants.

Each webinar includes updates on recent developments in the E-rate program and EPC, and focus on a single topic. The webinars are  recorded, and you will be able to watch them on demand immediately after the live presentation by using the registration link. You can view them in the Online Learning Library.


See the Eligible Services List for details on products and services that are eligible for E-rate discounts in FY2017 and in FY 2018. 

You can find additional program guidance documents in:

Technology Plans and the E-Rate Program: A Primer for Libraries

** For FY2015 and forward, technology plans are not required, but are recommended.

The Children's Internet Protection Act and information about Filtering:


The Arizona State Library's E-Rate documentation at: http://www.lib.az.us/erate/

The Arkansas State Library's E-Rate information at: www.asl.lib.ar.us/landing-page/index/erate



For more information or questions on E-Rate, contact:
Patricia Moore, This email address is being protected from spambots. You need JavaScript enabled to view it.