Universal Service Discount Program for Libraries

E-rate is a federally created program to provide discounts to assist most schools and libraries with obtaining affordable telecommunications and Internet access. It was enacted by Congress under the Telecommunications Act of 1996. The Federal Communications Commission (FCC) created the Universal Service Administration as the mechanism for administering the program. Services eligible for E-rate discounts include telephone service, data circuit connections, Internet access and internal connections. Discounts, ranging from 20% to 90%, are based on an individual school's enrollment participation for the National School Lunch program. The discount percentage for a library is based on the weighted discount percentage for the school district in which the library is located.

Latest E-Rate News from USAC (Universal Service Administrative Company)



Representatives at the Client Service Bureau (CSB) are available to help you at 888-203-8100

Check out the webinar series that provide basic information about the program and the application process.

Starting in June and continuing through August, USAC will be offering a single webinar every month to provide program updates and guidance for all stakeholders – applicants, service providers, and consultants.

Each webinar will include updates on recent developments in the E-rate program and EPC, and focus on a single topic. Participants will also have an opportunity to participate in a question-and-answer session at the end of each webinar. The webinars will be recorded, and you will be able to watch them on demand immediately after the live presentation by using the registration link. You can also view them in our Online Learning Library within a day or two after the webinar.

Below are the dates of the next three webinars and the topics covered:

Date and Time


Tuesday, June 20 at 3:00 PM EDT

FCC Form 486 – Purpose of form, how to file in EPC, Children's Internet Protection Act (CIPA)

Tuesday, July 18 at 3:00 PM EDT

FCC Form 470 for FY2018 – Purpose of form, how to file in EPC, competitive bidding

Tuesday, August 15 at 3:00 PM EDT

Beginners – Application process overview, introduction to EPC


See the Eligible Services List for details on products and services that are eligible for E-rate discounts in FY2017. 

You can find additional program guidance documents in:

Free and Reduced Price Lunch Data

Technology Plans and the E-Rate Program: A Primer for Libraries

**Effective for FY2011, beginning July 1, 2011, applicants applying only for Telecommunications and Internet Access services, Category 1, are no longer required to have technology plans.  For FY2015, technology plans for Category 2 are not required, but are recommended.

The Children's Internet Protection Act and information about Filtering:


The ARIZONA State Library has excellent E-Rate documentation at:



For more information or questions on E-Rate, contact:
Patricia Moore, This email address is being protected from spambots. You need JavaScript enabled to view it.